Tell us which app and which iOS version you're on, and what you expected to happen. A screenshot helps more than anything.
Common questions
Where is my data stored?
On your device, and nowhere else. We run no servers and have no accounts — see our privacy policy. This also means we cannot recover your data for you if it's gone; we have no copy of it.
I got a new phone. How do I move my habits?
Restore your new device from an iCloud or computer backup of the old one, and the app's data comes across with it. Because nothing is stored on our servers, there is no "sign in to sync" step.
I paid, but the app still says it's locked.
Open the app's paywall and tap Restore purchase. Purchases are tied to your Apple Account, so make sure you're signed in with the same one you bought with. If it still doesn't unlock, email us — include the date of purchase and we'll help.
Can I get a refund?
Refunds are handled by Apple, not by us. Visit reportaproblem.apple.com, sign in, and select the purchase. We're happy to help you sort out a problem first if something isn't working.
My reminders aren't arriving.
Check Settings → Notifications on your iPhone and make sure notifications are allowed for the app. Also check that Focus or Do Not Disturb isn't filtering them out at the time your reminder is set for.
How do I delete everything?
Deleting the app removes all of its data from your device. There is nothing left behind on our side, because there was never anything there.
Reporting a bug
Bug reports are genuinely welcome — we'd rather hear about it than have you quietly stop using the app. The most useful report tells us:
- what you did, step by step
- what you expected, and what happened instead
- your iOS version and device
Feature requests
Also welcome. We build small, focused apps and say no to a lot in order to keep them that way — but we read every suggestion, and the good ones change our plans.